Basically the "Resource Central library content" was not appearing, despite following all instructions to the letter and removing and reinstalling everything serveral times. I hadn't time to give it much thought until this morning. I couldn't get the bulk of the templates to appear in Encore (buttons, menus etc.). Just in case anyone else is struggling with this. In the interim, I found a workaround which I offered here for those like me for whom the current fix does not work. It will get it figured out for the remainder. To be more specific, the problem I had was that the installer erased my Encore CS 5.1 content and gave me an Encore CS6 "library" with only a tiny fraction of the content that is supposed to be there.Īdobe already has figured this out with solutions that work for many users. I tried both the Akmai and the alternative download of the content installers.įollowing the instructions gave me: (a) PPro content which is the title templates that are usable even though the selection menus have problems displaying correctly and (b) an Encore CS 6 "Library" folder whose content was nothing more that a few menu template from the "general" category and none of the rest of the content. I did this several times, which included erasing the original content download and re-downloading it from the Adobe site as instructed. I followed the instructions in that link for ESD. Note also that these instructions are for those whose install did not create a "Library" sub-folder in the Encore CS 6 folder under "Program Files/Adobe CS6." These instructions seem to work for some, but not all, ESD copies of CS6. The second section of the instructions is for those with ESD (downloaded) copies. These instructions seem to work for the Creative Cloud folks. One set is the instructions for those having disk-delivered copies of CS5 (and maybe CS 5.5?) or Creative Cloud subscriptions (presumably for CS6). Note that the linked Adobe help file has two separate sets of instructions. That probably made my description unclear. Sorry about giving incorrect link in my first post. Yes, that's the Adobe link I meant to use in my first post. I do not work on with Macs, so I do not know what the process would be for those systems, but I would guess it will be similar. The top line is "Library Content." Browse to or type the path: "C:/ProgramFiles/Adobe/AdobeEncoreCS6/Library." You should now have access to the Encore menus, buttons, styles, etc. Find the folders labeled "Library" and "templates." Copy them to the folder "ProgramFiles/Adobe/AdobeEncoreCS6." If asked to overwrite "library," do it.Ĥ. Open Windows Explorer and navigate to ProgramFiles(x86)/Adobe/AdobeEncoreCS5.1. Then navigate as above, double click on Setup.exe and install the Encore 5.1 content.)ģ. Double click on the "EXE file to extract the contents into a folder. You'll get two files: a compressed archive that ends in "LZ7" and an "EXE" extractor file. For those with electronic downloads of 5.5, these will be in a folder called "Premiere Pro Family Content Installers." The subfolder is called "Adobe Encore CS 5.1 Functional Content." Double click on "Setup.exe." (If you can't find this file, you will have to go log back on to your account at Adobe and re-download the Content. Do it from the Control Panel, Uninstall Program.Ģ. So, here is what worked for me under Win 7.ġ. I am in the middle of a couple of projects and needed to get a workaround. (I know that it was Encore 5.1 that came with CS 5.5, but let's just refer to the suite for the sake of this discussion, okay?).Īpparently, it will be a few days before Adobe will be able to sort this out. Worse, it completely trashed all the library and content files for Encore CS 5.5. The CS 6 installer for Encore content gave me only about 8 general menus and nothing else. It was a different story with Encore content. (There are some problems with display but it does work for me.) In my case, the PPro CS6 content (title templates) installed and more or less work. Adobe has posted instructions that are supposed to fix the problem.Īpparently, the instructions work for the Creative Cloud subscribers but not for for those who got their CS6 upgrade via ESD (i.e., download.) There is a long thread in the user forums at Adobe.Īdobe Forums: Encore CS6 Missing Library Files Update () This problem is affecting both Mac and PC versions. Basically, you do not have access to title templates, menus, buttons, and etc. The content installers for Encore and PPro CS6 seem to be broken, at least for some people.
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